Loyalty Program

Shipping

Shipping Methods

You can choose one of the following shipping methods when placing your order. Some options might not be available as we constantly check the speed and reliability of these different shipping companies.

1. Thailand Post EMS

Price: Same rate as Thailand Post, based on weight of the shipment.

Shipping hours: We ship every day around noon.

You can track your shipment on Thailand Post website or call 1545.

2. Kerry Express

Price: Flat rate of 100 THB, regardless of the weight. Free for orders of 1,000 THB or more.

Shipping hours: We ship every day around noon.

You can track your shipment on Kerry Express website or call 1217.

3. Flash Express

Price: Flat rate of 100 THB, regardless of the weight. Free for orders of 1,000 THB or more.

Shipping hours: We ship every day around noon.

You can track your shipment on Flash Express website or call 1436.

Shipping Duration

Orders that have been paid before 11 AM will be shipped on the same day.

If your order contains some pre-orders, your products will only be shipped once all items are available.

Your order will be delivered to you within 1 to 3 business days depending on your destination.

  • Chiang Mai and Bangkok Metropolitan Region: you should receive your package within 1 business day. (Shipments on Monday will arrive on Tuesday, shipments on Saturday will arrive on Monday, etc.)
  • Other provinces:you should receive your package within 2 business days. (Shipments on Monday will arrive on Wednesday, shipments on Saturday will arrive on Tuesday, etc.)
  • Remote areas such as island and mountain destinations: you should receive your package within 3 business days. (Shipments on Monday will arrive on Thursday, shipments on Saturday will arrive on Wednesday, etc.)

Tracking Your Shipment

Your tracking code will be sent by email. You can track and trace your shipment as follow:

If there is no data available, please check again after 5 PM.

If you have any question regarding your shipment status, please contact the shipping company directly and provide them with the tracking code that we sent to your email.

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