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Ordering

Golden Goblin Games has many games in stock ready to be delivered anywhere in Thailand. If we do not have what you are looking for, you can pre-order it on our website. Please read the following to understand the different types of order.

1) Normal Orders

It means that we have one or more copies in stock. Hurray! Normal orders can be recognized by the word "In stock" and the blue "Add to Cart" button.

When you place an order on the website, you will receive a confirmation email within 5 minutes. If you did not receive a confirmation email, please check your spam folder.

Orders that are paid before 8 PM will be shipped in the next morning, except Tuesday, Sunday and public holiday.

2) Pre-Order

It means that we do not have a copy in stock. No worries! We can ask our suppliers to ship us some copies. Pre-orders can be recognized by the word "Available within 30 days" and either blue "Back-Order" or “Pre-Order” button.

The only difference between a “Back-Order” and a “Pre-Order” is that in case of Back-Order, the product has been released but awaiting restock, and in case of Pre-Order, the product has not been released on the market yet, so the waiting time is generally longer than ordering a product that already exists.

By placing a pre-order from our website, we will ask you to pay the full amount before we order from our distributor in Thailand. Our distributor will then collect orders from shops in Thailand and sent them to publishers, usually once a week, or once a month, depending on each publisher. Then publishers will send your games to a warehouse, awaiting to ship all of them together once a month to Thailand.

Pre-orders product usually takes about 1 month, except when those products are out of print, or does not release yet. In that case, we would not be able to estimate the delivery date.

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